Dear Sweetie*…
Poor Sweetie. She was the poor bugger who copped me at the Telstra Shop today when my jebusPhone had not risen on the third day.
On Friday, my phone froze mid call (it was in my locker at work and I was not there to answer it) and I had to force it to restart (menu and power button for 10 seconds if ever you need it!) Forgot to sync it to the computer that night, but thought nothing of it.
Saturday though it decided to act funny! Kept asking me for my SIM pin and then restarting without being asked to. Then I noticed there was no reception. Tried turning it off, nothing happened so I force quit it again. It told me to plug it into iTunes. So I did and it told me it was terminal and I should take it to my nearest Apple shop.
So I got online and tweeted what I should do and was told to put it in DFU mode to restore it. So I did (by holding down the menu button and plugging it into iTunes. It appeared ok for a while in that it synced again and downloaded apps. Then it asked for my SIM pin again. And it told me to plug it into iTunes. iTunes told me it was not able to restore, so I did the DFU thing again and got nothing. Zip, zippo, zilch.
Went to the MacTalk forums and was basically told it seemed terminal. First thing today I was at the local Apple repair agent. No- they could do nothing- I had to go to Telstra. Was told to push for a new iPhone though.
Off to Telstra where poor Sweetie comes into it. She told me it had to be sent away and could be away for up to 6 weeks. 6 WEEKS! I almost hit the roof. She then told me it might be back in 2, but it could take up to 6 weeks. 6 WEEKS! I think I looked like I had been shot! She assured me she would give me a loan phone, but it wouldn’t be an iPhone.
So she produces one of these:
A used pre-paid phone that costs $129 outright. But it does have these features:
- Next G mobile
- 1.3 megapixel camera
- Video Calling
- 262K colour display
- Bluetooth
- Next G ready
Got that- it is a Next G phone. It says so on the website.
Then poor Sweetie clinched it. I told her that if my phone was away for more than 2 weeks I would want a credit on my bill for all the things this phone didn’t do that my jebusPhone does. Her reply was that this phone could do everything my iPhone can.
OK, sweet, sweet child,let me enlighten you!
- The iPhone syncs to my computer. It contains my calendar and lets me access my email on the run. The Telstra 256 does not.
- The iPhone has a GPS thingy built into it. Using Next G technology (you know that stuff you are always sprouting off about at Telstra) I can access maps and get directions as to where I am going. Can’t do that on on the Telstra 256.
- I have downloaded 31 applications from the iTunes store. Perhaps if it were the Telstra iTunes store you would care. I can’t see the BOM weather radar on the Telstra 256 or upload pictures directly to Flickr or use a lightsaber.
- You know music, well I can listen to it on my iPhone! I know! Who would have thunk it! It syncs to iTunes and I have some of my favourites on there. I can even access iTunes and through the meager downloads I pay megabucks for each month download music.
- Then there are the little things- like threaded SMSs- They rock!
So Sweetie, I’m sorry but perhaps you need to find out some more about the iPhone. Just think of your commission if you can get customers onto iPhones and not Telstra 256s. Oh and also, you are going to get sick of me bugging you asking if it is back yet.
*I was going to call poor Sweetie by name, but figured I might embarrass the poor child, more than her parents who named her after the surname of a cricketer turned TV presenter, or US singer who wants to dance with somebody…
Tags: iPhone, jebusPhone, Telstra



October 27th, 2008 at 8:23 pm
Oh dear. Well you’d have to laugh or you’d cry. I don’t think I’m ready for the iphone yet!
October 27th, 2008 at 8:24 pm
Unless I’m missing something, it still says ‘Whitney’ in the post in one paragraph, and it isn’t meant to, right?
October 27th, 2008 at 8:24 pm
Telstra doesn’t train their first level support/salesdrones very well. I’ve had them tell me all sorts of porky pies, straight off a script no doubt.
Good luck with it, Fiona.
Best regards, Andrew
October 27th, 2008 at 8:28 pm
No it doesn’t Josh (well not anymore!) Poor poppet!
October 28th, 2008 at 5:46 am
Hahaha. I find that phone funny because it is the “toy” one (that doesn’t work) my man lets his kids play around with… it’s crap! You should have pushed for a Nokia N95 or something.
I would seriously go back and see if they can give you a better “temporary” phone considering over those 6 weeks (or fortnight minimum) you are still paying for the iPhone.